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BridgePro have acted as the group's in-house procurement function for over five years, supporting both the IT and Property team to ensure they're purchasing competitively through best in class suppliers.

The Challenge

Without access to critical benchmark data, Watches of Switzerland were unable to determine if they were paying the right price for maintenance and installation services.

Given the nature of their business, quality of service was critical, and special attention was required to ensure stakeholders were well informed and an integral part of the decision making. We were contracted to implement our PaaS service to deliver these critical projects.

There were no savings or ROI targets set as the objective was to improve supplier efficiency, SLAs, and performance, so reducing price would be an added bonus. There was also no contract management for Electrical, Security, Health and Safety, subject to auto renewals and supplier contract terms.

The Solution

BridgePro assigned procurement experts to manage project delivery for Property, Facilities Management, and IT review.

The first step for all projects was to complete the discovery and analysis. For property services we tracked existing renewals and commenced with simple efficient RFPs and benchmarking exercises to determine how competitive the incumbent is and if there are alternative/new suppliers in the market.

The first step for all projects was to complete the discovery and analysis phase. For Property Services we tracked existing renewals and commenced with simple efficient RFPs and benchmarking exercises to determine how competitive the incumbent was, and if there were alternative/new suppliers in the market.

The Outcome

5x

ROI (savings vs fees)

12

Implemented standard terms with property contractors within 12 months

£250k

Minimum savings achieved

“The BridgePro team has supported us in reviewing our property costs and contracts, ensuring that we not only reduce cost but reduce contract and operational risk, all projects completed on time and within budget. BridgePro have a wealth of experience and a real pleasure to work with”

Gavin JonesHead of Property Service Delivery / Watches of Switzerland
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